Independent Legal Advice
Independent Legal Advice for Occupier Consent Forms & Waivers
A conveyancer has sent you an occupier consent form (often just days before completion) with a note saying you must take independent legal advice before signing. We make that step easy: a 30-minute video appointment with a solicitor, a fixed fee per person, and your certificate emailed the same working day as the appointment.
Part of a mortgage or remortgage? See how independent legal advice for a mortgage works.
What is an occupier consent form?
When someone buys or remortgages a home, the lender's biggest worry is simple: lending against a property it might one day struggle to take possession of and sell. If an adult lives there without being named on the mortgage, that person could, in some circumstances, hold rights that complicate a repossession. An occupier consent form is the lender's answer. It is a short document in which you, the occupier, confirm three things: that you know the mortgage exists, that you agree the lender's rights come ahead of any right you have to stay in the property, and that you will not stand in the lender's way if it ever has to enforce its security.
Signing does not make you a borrower. You take on none of the debt and none of the repayments: the form is purely about where you stand in the queue if the mortgage ever goes wrong. It usually surfaces near the end of conveyancing, with a covering note saying the lender requires you to take independent legal advice before you sign. That advice, and the certificate proving you received it, is exactly what this service provides. If you would like the background reading first, our guide occupier consent forms explained walks through the concepts; this page covers everything you need to actually get it done.
Different names, same document
One of the most confusing things about this form is that almost no two lenders call it the same thing. All of the following are, in substance, one document doing one job:
- Occupier consent form: the most common name, and the one most conveyancers use.
- Occupier waiver form: a label that emphasises the waiving (strictly, the postponing) of your rights in the lender's favour.
- Occupier's consent and postponement deed: the fullest version of the name, where you consent to the mortgage and postpone any interest you hold behind it, usually signed as a deed.
- Deed of consent: a shorter label for the same deed.
- Consent to mortgage: wording favoured in some banks' standard paperwork.
- Adult occupier form or non-owning occupier consent: names that describe who is signing rather than what the document does.
Whichever heading sits at the top of your paperwork, the advice you need is the same, and our appointment covers every version. If your lender has bundled the consent with other documents, the solicitor advising you will explain each part during the call.
Which lenders ask for an occupier consent form?
Effectively all of them, in the right circumstances. Occupier consent is not one bank's quirk: it is standard practice across UK residential lending, and it comes from the lender's standard instructions to conveyancers rather than from anything unusual about your case. In practice we most often see the paperwork arrive from NatWest, Nationwide, Halifax, Lloyds, Santander, Barclays, HSBC, TSB, Coventry Building Society, Skipton, Leeds Building Society, Platform and The Mortgage Works, along with the specialist and bridging lenders.
What changes between lenders is the name at the top of the form and the exact wording inside it, not what you are being asked to do or the advice you need before doing it. So there is no need to find a solicitor who specialises in your particular bank: bring whichever form you have been sent, and the appointment covers it. If your lender is not in that list, the position is exactly the same: book an appointment and upload the document, or contact us first if you would like us to check it before you commit.
Who counts as an occupier?
For these purposes, an occupier is any adult who lives, or is about to live, in the mortgaged property without being a party to the mortgage itself: a non-owning occupier, in lender language. The situations we see every week:
- A husband, wife, civil partner or partner living in a home owned and mortgaged in the other person's sole name.
- Adult sons and daughters still living at home while their parents remortgage or borrow further.
- A parent or in-law moving into a property their child is buying.
- Other relatives or friends who will make the property their home.
Each lender decides for itself which occupiers must sign (including the age from which it treats someone as an adult occupier), so the conveyancer handling the transaction will confirm exactly whose signatures your lender wants. Notice that it is occupation, not ownership, that triggers the form: you can own no share of the property at all and still be asked to sign, simply because you live there.
What rights are you postponing, and against whom?
Living in a property can give you legal rights even when your name appears nowhere on the title. Money you put towards the deposit, the mortgage or major improvements (or an understanding with the owner that part of the home is yours) can create a beneficial interest: a genuine financial stake. Married couples and civil partners can also hold statutory home rights, a protected entitlement to occupy the family home. The consent form asks you to place all of this behind the lender's charge.
Two words matter enormously here: *against whom*. The postponement operates against the lender, and only the lender. If the borrower seriously defaults and the property is repossessed and sold, the lender recovers its money first, and you agree to move out rather than argue that your occupation blocks the sale. Depending on the drafting, that priority can also cover further sums the lender later secures on the property, which is one of the points the solicitor will check in your appointment.
What the form does not do is change anything between you and the owner. It does not shrink your share, cancel your contribution or rewrite who owns what: those questions belong in a different document altogether. If you want your stake in the property formally recorded, that is the territory of deeds of trust and deeds of postponement, which we also advise on.
Why do lenders insist on it?
Decades of property case law established that a person in actual occupation of a home, with a financial interest in it, can sometimes bind a lender with rights the lender never knew existed. In the worst case, a bank could discover that its security ranks behind the claims of someone it had never even dealt with. Lenders responded in the most practical way available: before releasing any money, they ask every relevant occupier to sign a consent putting the mortgage first.
So the request is nothing to be alarmed by. It is a routine, near-universal condition applied to ordinary transactions up and down the country, not a hint that anyone suspects anything about you or your household. But routine for the lender does not mean trivial for you, which is where the next requirement comes in.
Why the advice has to be independent
Occupier consents almost always arise inside families, and that is exactly where the law is most cautious. Someone asked to give up rights to help a partner, parent or child may feel unable to say no, may not want to cause friction, or may assume it is "just a formality". In *Royal Bank of Scotland v Etridge* (2001), the House of Lords set out the safeguards lenders must follow when a person signs security documents for someone else's benefit, and independent legal advice sits at the heart of them.
"Independent" has a precise meaning: the adviser must act for you and only you. The conveyancer running the purchase or remortgage acts for the buyer, and usually for the lender too, so they generally cannot advise you on the consent. A separate adviser is needed, and at ILA Hub your advice is provided by a solicitor authorised and regulated by the Solicitors Regulation Authority (SRA) whose only role in the appointment is to protect your position.
Once you have been advised and are happy to proceed, the solicitor signs a certificate confirming the form was explained to you and that you are signing of your own free will. Our certificates are prepared to satisfy standard lender requirements, and when your lender or its solicitors have issued their own certificate template, we complete that version instead at no extra cost. Just email it to info@ilahub.com after booking.
What happens in your video appointment
Before the call. You book online, pick a slot that suits you (appointments run Monday to Friday, 9am to 7pm) and complete a secure online ID verification from your phone. Send over the consent form, along with any certificate template the conveyancer has supplied, so the solicitor can review everything in advance. Nothing needs printing or posting.
During the call. The appointment is a 30-minute secure video call, one to one. The solicitor goes through what your particular form actually says: the rights you are postponing, what a worst-case repossession would mean for you, whether the wording stretches to future borrowing, and anything specific to your circumstances, such as money you have put into the property. You can ask absolutely anything, in private; the borrower does not sit in, and there is no obligation to proceed if something does not feel right.
Afterwards. Your certificate is emailed the same working day as your appointment, on every tier, to you and, if you wish, directly to the conveyancer so completion is not held up. One practical note: if your document must be witnessed, you will need an independent adult witness with you for the appointment. Your advice is given to you privately, and your witness then joins you on camera for the last few minutes to watch you sign and to counter-sign. They must be independent of the transaction: not the other party, a relative, your broker or your solicitor. The full journey is laid out on our how it works page.
Can you refuse to sign?
Yes. The entire point of independent advice is that the decision is genuinely yours. The solicitor will never talk you into signing, and will not certify the advice if you do not understand the document or appear to be acting under pressure. That is a protection, not a rubber stamp.
Be clear-eyed about the practical consequences, though. Lenders will not normally complete a mortgage while a required consent is outstanding, so refusing usually means the purchase, remortgage or new borrowing cannot go ahead as planned. For most households that becomes a conversation rather than a crisis: perhaps your contribution should be properly documented first, perhaps the borrowing needs a rethink, or perhaps you simply need your questions answered before you feel comfortable. The appointment is a confidential space to work through exactly that.
Partners, adult children, tenants and lodgers
Not every occupier stands in the same position, and the advice reflects that:
- Spouses and civil partners may hold statutory home rights on top of any financial stake, so the form typically postpones both. This is the situation the case law grew out of, and where advisers look hardest at questions of pressure and benefit.
- Unmarried partners have no automatic home rights, but contributions to the deposit, mortgage or improvements can still create a beneficial interest worth understanding before it is postponed.
- Adult children living at home often have no financial stake, and for them the form is usually straightforward, but the advice is never a formality, and anything they have paid towards the property should be raised.
- Parents and relatives moving in quite often *have* contributed money, towards a deposit especially, which makes the appointment genuinely important rather than a box-tick.
Tenants and lodgers are a different case. Someone paying rent under a tenancy agreement occupies on a different legal footing, and lenders deal with tenancies through separate arrangements (consent-to-let conditions or buy-to-let terms) rather than through an occupier consent form. If anyone in the property pays rent, tell the conveyancer, because the paperwork your lender needs may not be this one.
How fast is it, and what does it cost?
Fees are fixed, charged per person, and include everything: the appointment, the certificate, and completion of your lender's own certificate form where one exists.
- Standard: £150 per person. Video appointment two or more days ahead.
- Fast Track: £250 per person. Appointment the next day, booked before 6pm.
- Priority Same-Day: £350 per person. Appointment today, subject to availability.
Whichever tier you choose, your certificate is emailed the same working day as the appointment: a higher fee buys an earlier appointment, never a faster certificate. If several people in the household have been asked to sign, each books their own slot (back-to-back works well) and each receives their own certificate. Full details are on our pricing page.
And yes, video advice is standard practice for occupier consents. The document is short, the advice is personal, and completion deadlines rarely leave time for office visits, which is why the whole process is remote, UK-wide. If your lender has given particular instructions about the advice or the certificate, send them over with your form.
Please remember that nothing on this page is legal advice: advice is only ever given in a booked appointment.
Pricing at a glance
Fixed fee per person, with no VAT added: the fee below is the total you pay. The advice and the certificate are identical on every service. The fee changes how soon your appointment is.
| Service | Total fee per person | Appointment | Certificate |
|---|---|---|---|
| Standard | £150 | Appointment from two days ahead | Emailed the same working day as your appointment |
| Fast Track | £250 | Appointment the next day, booked before 6pm | Emailed the same working day as your appointment |
| Priority Same-Day | £350 | Earliest available appointment, including today | Emailed the same working day as your appointment |
Full details on the pricing page.
Frequently asked questions
Who can witness an occupier consent form?
An independent adult who is not connected to the transaction: most people use a neighbour, a colleague or a friend. Your witness cannot be the other party to the transaction, a relative, your broker or your solicitor. They need to be with you for your appointment: your advice is given to you privately, then your witness joins you on camera for the last few minutes to watch you sign and to counter-sign the form. They simply confirm they saw you sign; they do not need to understand the document.
Can I refuse to sign an occupier consent form?
Yes. Signing is entirely voluntary, and the solicitor advising you will never push you either way. The realistic consequence of refusing is that the lender will almost certainly not complete the mortgage, so the purchase or remortgage is likely to stall until the position is resolved. If you are hesitating because of money you have put into the property, or doubts about the borrowing itself, raise it in your appointment: that is precisely what the advice is for.
Does signing make me liable for the mortgage payments?
No. An occupier consent form does not make you a borrower, a guarantor or a party to the loan in any way: you owe nothing, and the lender cannot chase you for missed payments. Its effect is much narrower: it places the lender's rights ahead of your right to occupy, so you could not block a repossession if the borrower seriously defaulted. The debt itself remains entirely the borrower's.
Is an occupier's consent and postponement deed the same as an occupier consent form?
Yes. Occupier consent form, occupier waiver form, occupier's consent and postponement deed, deed of consent, consent to mortgage, adult occupier form. Lenders attach different labels to what is, in substance, one document: your agreement that your rights as a non-owning occupier rank behind the mortgage. Our appointment covers whichever version your lender uses, and the certificate reflects the document you have actually been asked to sign.
Does each occupier need their own advice and certificate?
Yes. Independent legal advice is personal, so each person signing a consent is advised individually and receives their own certificate, which is why fees are charged per person. If two or more of you in the same household need to sign, book back-to-back video slots and everyone can be seen in one sitting, with each certificate emailed the same working day as the appointment.
What if I get no benefit from the loan?
That is exactly the situation this advice exists for. Where someone gives up rights to support borrowing that helps another person (a partner's remortgage, a parent's later-life borrowing, a child's purchase), the courts expect lenders to make sure the signer understood the document and acted freely. Getting no direct benefit does not mean you should refuse, but it does mean the decision deserves proper thought, and the appointment is where you weigh what you are postponing against what your household gains.
Do tenants or lodgers sign occupier consent forms?
Not usually. A tenant or lodger paying rent under an agreement occupies the property on a different legal basis, and lenders deal with tenancies through separate arrangements, such as consent-to-let conditions or buy-to-let terms, rather than through an occupier consent form. These forms are aimed at family-style occupiers with no tenancy. If anyone living in the property pays rent, mention it to the conveyancer so the correct paperwork reaches the right people.
Can occupier consent advice be done by video call?
Yes, the entire service is remote. You verify your identity through a secure online check, meet the solicitor by video for a 30-minute appointment, and receive your certificate by email the same working day as the appointment. Video advice is standard practice for occupier consents, and our certificates are prepared to satisfy standard lender requirements. Appointments run Monday to Friday, 9am to 7pm, from anywhere in the UK.
How fast can I get the certificate?
The certificate is always emailed the same working day as your appointment. The tier you choose only controls how soon that appointment happens. Standard (£150) means an appointment from two days ahead, Fast Track (£250) the next day, and Priority Same-Day (£350) an appointment today, subject to availability. Even on Standard, you can usually go from booking to certificate within a few days.
What does occupier consent advice cost?
The fee is fixed and per person: £150 Standard, £250 Fast Track or £350 Priority Same-Day. There are no hourly rates and nothing extra to pay: completing your lender's own certificate form, where one exists, is included. The only difference between tiers is how quickly the appointment takes place; on all three, the certificate arrives the same working day as the appointment.
What do I need for the appointment?
Three things: the occupier consent form itself (plus any certificate template the lender or conveyancer has supplied), photo ID for the secure online identity check you complete before the call, and a phone, tablet or computer with a camera. The appointment takes 30 minutes and there is nothing to print or post, and if anything is missing, we will tell you before the call rather than during it.
Can the solicitor handling the purchase advise me on the form instead?
Almost never. That firm acts for the buyer or borrower, and very often for the lender as well, so advising you at the same time would be a conflict of interest, which is exactly what the independence requirement exists to prevent. You need an adviser whose only client in the matter is you, and that is what our appointment provides.
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